Returns & Exchanges

At Lapis Lazuli House, we want you to be completely enamored with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a complete style change, our dedicated team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.